Seamless 30-Day Return Procedure

We gladly accept returns of defective items within 30 days of purchase. To ensure a smooth return process, please keep the product unused and return it in its original packaging. Contact our customer support team to initiate a return and receive a prepaid return label.

Convenient Return Guidelines

We accept returns or exchanges only for defective products. This policy is designed to offer a hassle-free experience focused on prompt resolution of any issues.

Swift Resolution: Refund or Resend

For defective items, you have two options: a refund or a resend. Refunds are processed within 3-7 business days after we receive the returned item, while resends are offered at no extra cost to you.

Shipping Assurance for Issues

We cover return shipping costs for damaged or defective products. Simply contact our support team to arrange your return, and we will provide you with a prepaid return shipping label.

Lost or Missing Items

If your order is incomplete or items are missing upon delivery, please contact us immediately. We will investigate and resolve the issue quickly by sending the missing items or issuing a refund.

Your Essential Feedback: Improving Your AuraOfTech Experience

Your feedback is invaluable. If you encounter any issues—especially with defective products—please let us know. Your insights help us improve our products and services for a better overall experience.

Transparent Cancellation Policy: Clarity and Support

Cancellations after order placement incur a 10% fee to cover bank charges. Please note that cancellations may not be possible for items that have already been packaged or shipped. We are committed to providing clear and supportive information throughout the cancellation process.

Ensuring Security: Anti-Fraud Measures

To protect our business and customers, any fraudulent payments detected may result in a refusal of refund. This measure helps maintain a secure transaction environment.

Refund Policy

30-Day Returns

If your product is defective, we’ll make it right. AuraOfTech offers a seamless return process within 30 days of delivery. Products must be unused, in original packaging, and accompanied by a return request.

Tip: Contact [email protected] to initiate your return and receive a prepaid return label.

Simple, Fair Return Guidelines

To maintain quality standards and ensure fairness to all customers, our return policy applies to defective items only.

Eligibility: Return or exchange is available only for items confirmed to be defective.

Your Choice: Refund or Free Replacement

For approved returns, we offer two fast-track options:

Refund: Processed to your original payment method within 3–7 business days after the item is received.
Resend: Receive a replacement of the same item at no cost, with priority shipping.

We’re committed to getting you back on track quickly and hassle-free.

Shipping Protection Included

If your item arrives damaged or defective, we’ll cover return shipping. Just reach out to our team—we’ll issue a prepaid return label immediately.

Missing Items or Incomplete Orders

Missing something? Contact us immediately. We’ll investigate and resolve the issue fast—either by resending the missing item or issuing a refund.

Your Feedback Powers Our Improvement

We learn from every return. If a product didn't meet expectations, please share why—it helps us refine our catalog, suppliers, and quality standards continuously.

Order Cancellation Policy

If you need to cancel an order, here’s what to know:

Cancellation Fee: A 10% fee applies to cover processing and bank fees once your order has been placed.
Timing: Orders that have already shipped or been packaged may not be eligible for cancellation.

We aim for speed, but we’re here to help—contact us for any urgent requests.

Anti-Fraud Policy

To protect our customers and maintain platform integrity, we reserve the right to deny returns or refunds on orders flagged for fraudulent activity. All transactions are monitored for abuse prevention and compliance.

Need Help With a Return?

Contact our support team for return labels, refund requests, or assistance:

Email: [email protected]

We’re here to help—every step of the way.

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